Returns & Exchanges

At Roasting Warehouse Specialty Coffee, we take pride in our craft; if you are unsatisfied with your coffee or equipment, we offer a 30-day return policy for unopened items and support for any quality issues.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of purchase with your order number and a brief explanation of the issue.

• 2.
  Prepare Your Package

  Ensure that coffee beans remain in their original, unopened heat-sealed packaging and that equipment includes all original boxes and manuals.

• 3.
  Ship to the Roastery

  Affix the provided return label or mail your package to our central warehouse for inspection by our quality control team.

• 4.
  Receive Refund or Exchange

  Once your return is processed, we will issue a full refund to your original payment method or dispatch a replacement roast immediately.